Crash on Launch

If Daylite quits when you open it, you can use these steps below to resolve the most common causes of crashing on launch

Turn Off Auto Login

If you're running Daylite on the latest version of Daylite and macOS, try turnning off auto login. By doing this, you can determine whether the issue is with the App on your system, or if the issue is related to something specific to your database.

To turn off auto login:

This action only affects the current login. Automatic login will resume next time unless repeated.

1. Quit Daylite, if it is currently running.
2. Hold down the Command (⌘) + Shift (⇧) + Option (⌥) keys.
3. Open Daylite

If the issue persists, contact Support. Otherwise, proceed to clear the display state.

Clear Display State

If Daylite opens after turning off auto login, try clearing your display state when logging into Daylite.

To reset Daylite to its default display state:\

1. Quit Daylite
2. Press and hold  Option (⌥) key.
3. Open Daylite

If the issue persists, contact Support.

Temporarily Turn Off Plug-ins

Plugins can cause Daylite to crash on launch. Use the steps below to temporarily turn off plug-ins

1. Quit Daylite
2. Press and hold the Command (⌘) Key
3. Open Daylite

Plug-ins will be automatically turned back on after restarting Daylite.

If after following all these steps the issue persists, contact support for more assistance.