Fix Daylite Helper Errors

Daylite Helper errors can show up in different ways, such as the following:

Cannot Connect to Daylite Helper.

Cannot launch Daylite Helper.

Incorrect version of Daylite Helper.

Daylite Helper cannot run.

These messages listed below typically occur when Daylite is installed incorrectly, renamed, or when multiple instances of the Daylite app are present on your device.

To resolve this issue, first search your Mac for multiple copies of Daylite, ensure that Daylite is located within the Applications folder, and verify that its name has not been modified in any way.

If the issue persists, the issue maybe caused by Daylite Helper not running as a login item. You can resolve this by removing and adding Daylite Helper.

Check for Multiple Copies of Daylite:

Open Finder.
From the Finder menu bar, choose File > Find.
In the search bar, type "Daylite" and press Return.
Review the search results to identify any duplicate copies of the Daylite app.

If you find multiple copies:

Determine which copy is correctly installed in the Applications folder.
Remove any additional copies by dragging them to the Trash, then empty the Trash.

Verify Daylite's Location in Applications Folder

Open the Applications folder.
Locate the Daylite app and confirm its name is exactly "Daylite" without any modifications.
If the app is not in the Applications folder, move it there by dragging it from its current location.

Remove and Add Daylite Helper as a Login Item

Choose Apple menu  > System Settings.
Click General, then select Login Items & Extensions.
Turn off the Daylite item.
Quit Mail and Daylite.
From Finder open Applications
Drag the Daylite app to the Trash, then choose Finder > Empty Trash.
Restart your Mac.
Download the latest version of Daylite from the Daylite downloads page.
Drag Daylite from the Downloads folder to the Applications folder.

These steps should resolve your issue, however, if they do not please initiate a support ticket here for our Technical Support Team to investigate further.